When your hosting company supplies live chat support, you can talk to an agent in real-time and learn useful info or get a problem resolved timely. The advantage of using chat rather than calling to consult with a live person is that you need only a computer with Internet access, so that you will not pay any charges if you are in a different country or state. In addition, it is a lot quicker to copy and paste data such as domains, usernames or error messages i.e. details that are sometimes difficult to give to the other party on the telephone. The live chat is also a much quicker way to contact your website hosting service provider's support team in comparison to using a ticketing system. What's more, in the event that some situation needs more time to be taken care of, you can do something else entirely while you wait for guidance on the live chat, which means that you won't waste time - something that's impossible if you are on the phone.

Live Chat Support in Hosting

We supply a live chat support service for all of the hosting that we offer and we will assist you with almost everything live. If you don't have an account with us yet, we will give you more details about the packages to help you to select the most appropriate package. In case you are an active client, we're able to help you with any billing or general matter and with multiple common tech troubles, such as an email address setup in a desktop e-mail client. In case you can't call us for whatever reason or you are in a country where we don't have a local telephone number, our live chat is the best way to get in touch with us. Needless to say, some troubles require longer time to examine and test, so you will need to open a support ticket to our technicians, still, we will save you time and assist you with lots of troubles on the chat.